At fiberhubz, we understand that your personal information is important, and we are fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data to ensure that you can shop with complete confidence and peace of mind.

Your Privacy is Our Priority: We never sell, rent, or share your personal data with third parties. Your trust means everything to us, and we are dedicated to keeping your information safe and secure.

1. Information We Collect

To provide you with the best possible experience, we collect specific personal information when you interact with our site. Here’s what we may gather:

• Personal & Contact Information: This includes your name, email address, shipping and billing details, and any information you provide during account registration or customer support inquiries.

• Transaction Details: Payment-related data such as the name associated with your payment method, card type, and partial card number (we never store full card details).

• Technical Data: We collect data such as your IP address, browser type, device details, and location when you visit our site, which helps us improve your browsing experience.

• Marketing Preferences: We track your preferences regarding receiving promotional content, offers, and personalized product recommendations.

2. Information You Share With Us

We value your input. Whether it’s through product reviews, feedback, photos, or videos, the content you share helps us improve. Rest assured, any information you provide is treated with the utmost respect and confidentiality.

3. How We Use Your Information

We use your data to enhance your shopping experience and provide personalized services. Here’s how we use the information you share with us:

• Order Fulfillment: To process your orders, securely handle payments, and ensure timely delivery.

• Customer Support: To assist you with any inquiries or issues you may have, whether before, during, or after your purchase.

• Personalized Communication: To send tailored product recommendations, exclusive promotions, and offers based on your preferences and purchase history.

• Site Optimization: To analyze user behavior and continually improve our website for a smoother, more enjoyable experience.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and make your visits to our website even better. These tools help us remember your preferences, display relevant products, and improve site functionality.

You have full control over cookies and can adjust or disable them through your browser settings. Please note, however, that some features may not work as intended if cookies are disabled.

If you prefer to opt out of Google Analytics, we offer this browser plugin: Google Analytics Opt-Out

5. Email and Text Notifications

By subscribing to our notifications, you’ll receive up to four messages per month featuring the latest product releases, special offers, and personalized recommendations. Best of all, this service is completely free.

If you ever wish to stop receiving notifications, simply contact us at: [email protected]

6. Who We Share Your Data With

Your privacy is sacred to us. We only share your data with trusted partners who assist us in running our business efficiently. These partners include:

• Payment Processors and Shipping Providers: To securely process payments and fulfill your orders.

• Advertising and Analytics Partners: For example, Google, to help improve our site and offer targeted promotions.

• Legal Authorities: In cases where required by law or to prevent fraud.

Rest assured, we will never sell or rent your personal data to any third party.

7. How We Protect Your Personal Information

We take your security seriously. We implement industry-leading technologies to protect your data, including:

• SSL Encryption: To ensure secure payment transactions and safeguard sensitive information.

• PayPal Integration: We use PayPal for payment processing, so your financial details are securely handled by them, never stored by us.

• Secure Servers: To prevent unauthorized access to your personal information.

While no system can guarantee 100% security, we constantly update and strengthen our security measures to keep your data safe.

8. Retention of Your Data

We only retain your personal information as long as necessary to provide you with our services and process your orders. In some cases, we may keep certain data for legal reasons or to prevent fraud, even after you close your account.

9. Withdrawing Your Consent

You have the right to withdraw your consent for us to process your personal data at any time. However, withdrawing consent may affect your ability to access certain services or features on our site.

To update, review, or delete your data, simply email us at: [email protected]

10. Accessing and Updating Your Information

We believe in full transparency and empower you to manage your personal data. You have the right to access, update, or delete your information. For your security, we may require identity verification before processing your request.

To make any changes to your information, contact us at: [email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page, and we’ll notify you via email if necessary. We encourage you to check this page periodically to stay informed about any changes.

If you have any questions or concerns about how we handle your data, please don’t hesitate to contact us at: [email protected]